Medical Administrative Assisting
The Certificate of Completion (CCL) in Medical Administrative Assisting is designed to provide education and training for employment in various administrative health care settings. Medical Administrative Assistants are healthcare professionals who are key members of the administrative medical office team. They foster a friendly and positive patient experience while performing numerous administrative duties that adhere to all state and federal standards. Upon successful completion of the program, students are eligible to take the Certified Medical Administrative Specialist exam. A Certificate of Completion (CCL) in Clinical Medical Assisting and an Associate in Applied Science (AAS) in Medical Assisting are also available.
Details
Field of Interest
Health Sciences
Degree Type
Certificate of Completion (CCL)
Academic Plan
Medical Administrative Assisting (CER)
Academic Plan Code
5295
Total credits required
16-22
Catalog Year
2025-2026
Effective Term
Fall 2025
Admission criteria
High school diploma or GED equivalence is required.
Student must be 18 years of age.
Formal application and acceptance to the program is required.
Completion of program prerequisites.
Prior Learning Assessment credit may be awarded for completion of all Medical Assisting courses associated with this CCL.
Suggested assessment tool is EdReady. Phoenix College has adopted several different tools that students may use for initial course placement into English, reading and math. Visit with Academic Advisement.
Notes
Formal application and acceptance into program is required.
Per programmatic accreditation requirements, students must pass all the psychomotor and affective skills contained within each course in order to successfully complete the program.
Students cannot repeat a course more than once.
Successful completion of each successive MAS is required to progress in the Medical Administrative Assisting program.
Students must earn a grade of C or better in all courses within the program.
Background Check Requirements
The Allied Health program requires that students be in compliance with the Maricopa County Community College District Supplemental Background Check policy. Program applications will not be accepted without a copy of an Arizona Department of Public Safety Level One Fingerprint Clearance Card. Students must maintain current fingerprint clearance throughout the practicum(s). Upon conditional program admission, the student must comply with all requirements of the current MCCCD background check policy.
What You'll Learn
- Demonstrate empathy, compassion, cultural sensitivity and respect for diversity in the healthcare setting.
- Display professional behaviors and accountability.
- Apply ethical and legal guidelines and scope of practice to administrative and clinical settings, including use of technology and management of medical documents.
- Perform administrative skills and procedures in an ambulatory healthcare environment.
- Demonstrate knowledge of medical terminology and anatomy and physiology as a healthcare professional.
- Use critical thinking skills to follow current best practices in healthcare.
- Communicate effectively and in a culturally responsive manner with patients and the healthcare team.
| Course # | Course Title | Credits |
|---|---|---|
| Credits: | 0-6 | |
| Appropriate English placement test score (0) OR | ||
| ENG101 | First-Year Composition (3) OR | |
| ENG107 | First-Year Composition for ESL (3) | 0-3 |
| Appropriate Reading placement score (0) OR | ||
| Equivalent by assessment (0) OR | ||
| CRE101 | College Critical Reading and Critical Thinking (3) | 0-3 |
At Maricopa, we strive to provide you with accurate and current information about our degree and certificate offerings. Due to the dynamic nature of the curriculum process, course and program information is subject to change. As a result, the course list associated with this degree or certificate on this site does not represent a contract, nor does it guarantee course availability. If you are interested in pursuing this degree or certificate, we encourage you to meet with an advisor to discuss the requirements at your college for the appropriate catalog year.
Read the official description