Technology Services

Information Technology at Phoenix College is dedicated to helping you with all of your technology needs while keeping Phoenix College on the leading edge of innovation in its classrooms, offices, and labs.

Phoenix College Information Technology maintains the networks and servers that link faculty, staff, and students to each other and the world. We are available to help incorporate new technology and multimedia into your work and to support the equipment and services that you rely on every day.

Our Help Desk is standing by to answer your questions or troubleshoot any problems you may experience and can assign one of our highly trained technicians to assist you on-site or virtually, if necessary. Get in-person support by visiting the IT Help Desk Office, located on the north side of Building D. Student assistance includes limited technical support for personal devices, phones, tablets, computers, student email, password reset, reactivating accounts, installing Microsoft 365, and accessing My Maricopa Student Resources. We can also assist with wi-fi, software downloads, general troubleshooting, and some virus and malware removal.

Information Technology Help Desk

Submit a ticket online: https://help.phoenixcollege.edu
Phone Support: Help Desk can be reached at 602-285-7200.
In- Person: D115
In Person Support Hours:
- Fall/Spring Semester
  - Monday - Thursday: 7 am - 6 pm
  - Friday: 7 am - 4:30 pm
- Summer Semester
  - Monday - Thursday: 7 am - 6 pm
Email: helpdesk@phoenixcollege.edu

Our Library staff are also knowledgeable about some technology applications and may be able to assist. They also sometimes have more flexible hours, especially during the semester. You can visit the Library page for more information.

The 24/7 Student Help Desk is available at 1(888) 994-4433. to assist with issues related to creating accounts, resetting passwords, requesting transcripts, student Email (Gmail), and Canvas. More online student support resources are available online at My Maricopa.