CARE / Early Alert
The CARE (Early Alert) program is designed to connect students who are in distress as a “warm handoff” to the Counseling Department. The CARE program is a team effort by faculty, coordinators, and support staff to increase student retention, success, and completion rates. The CARE program is most effective when a referral is submitted within the first three to four weeks of the semester; however, a referral is welcome at any time since we realize students encounter challenges throughout the course of the semester.
CARE / Early Alert
Anyone! Faculty, staff, other students, family, and friends of Phoenix College students.
- First speak with the student about your concern and worries.
- Inform the student that you would like to connect them with the Counseling Department to provide additional resources and support. Tell them that you will submit a CARE referral in which the CARE program coordinator will contact the student to help them schedule an appointment with a Counseling Faculty.
- Since the CARE program provides essential notices by email or phone, please ask students to check their phone/email account frequently and respond quickly if they are contacted.
- Fill out the CARE (Early Alert) Reporting Form
- If you have question or need additional clarification, please contact care.program@phoenixcollege.edu
- Our CARE coordinator will acknowledge the Reporter’s submission within one workday.
- Our CARE coordinator will make the initial contact with the student via phone and/or email to set up an appointment with a Counseling Department Faculty.
- When the student attends the Initial Appointment, the Counseling Faculty will assess their situation, create a personalized plan to ensure academic success, and provide referrals to additional resources when warranted.
- Our CARE coordinator will send an email notification to update the Reporter with a follow-up.
Togetherall
FREE, anonymous 24/7 Peer Support
Togetherall is a safe place where students can connect with others about what's going on in their life - big or small. Here is a quick look inside Togetherall.
Togetherall is:
- Completely free to use
- Anonymous, with no judgment or stigma
- Online for easy access with no waiting lists
- Monitored by mental health professionals 24/7
On Togetherall, you can:
- Share your experiences with others in the community
- Read others’ stories and find comfort in knowing you’re not alone
- Join a group based on a topic that’s important to you
- Respond to others’ posts with a kind word, phrase or advice
- Create art to express yourself because sometimes words aren’t enough
- Take wellbeing courses (i.e. stress management, depression, trauma, sleep) and self-assessments to feel better on your terms, in your own time
